How to order
Whichever of the following ordering methods you choose, please note that we never store your credit/debit card details.
Online Completely secure — please see our security page for details. When you see an item that you wish to buy, click Add to cart and continue shopping.
When you're ready to complete your purchase, click at the top right to view the items you've chosen. After you've reviewed and updated your order, click Checkout. Safe, convenient, fast, and easy! Note that you will be asked to create a customer ID process, which simply involves entering your contact and credit/debit card details.
If you wish, you can give yourself a password, which will store your details (but not your credit/debit card details) under a customer profile. If you do, you'll be able to log in with your email address and password on future visits to Cool Gales, ensuring that VAT and delivery charges (if any) will be correctly displayed for you.
Telephone 0800 043 6710 (Freephone), Mondays through Fridays, from 10 AM to 6 PM (UK time). From outside the UK, please dial your international code (011 in the US, 00 in most other countries), then 44 1225 478 400. Here in the UK, it's now 9:33 AM on Saturday, 18 May.
Fax 01225 478 401. From outside the UK, please dial your international code (011 in the US, 00 in most other countries), then 44 1225 478 401.
Email firstname.lastname@example.org. For security reasons, we suggest that you do not send your credit card details by email. Instead, telephone us (0800 043 6710) or fax us (01225 478 401) with your credit card details.
Mail Of course, you can also order the old-fashioned way. If you're sending a cheque, please make it payable to "Cool Gales Ltd." Our address is Cool Gales Ltd, The Victoria School House, Henrietta Road, Bath BA2 6LU.